Senior IT Support Specialist

2COMS is hiring a IT Helpdesk Executives in Kolkata (Work From Office) to oversee day-to-day IT Tickets and Incident Management with Asset reporting and User Management.

The ideal candidate brings minimum of 1 year of experience in Incident management, IT infrastructure, networking.

The position is related to End User Issue handling, SaaS product management and issues resolution with 3rd party support coordination, IT Infrastructure support and day to day technical coordination with Operations.

Job Location : Kolkata (Work From Office)

Employment Type : Full-Time

Qualification : Any Graduate (Preferred in Technical Background)

Joining : Immediate (Max 15 day Notice)

Key Responsibilities

• Monitoring and supporting day to day IT activities
• Handling IT Tickets and User Management
• Managing IT backups and Asset Tracking
• Coordination IT Procurement and Vendors
• Managing 3rd party Cloud Services