Enterprise Solutions Associate

About SmartQ :

We go many miles beyond the F&B industry into capturing hearts and making a real difference by resolving the root cause of the business problem. At the core we strive to understand our clients' requirements through the display of empathy and provide solutions with an analytical mind that are both scalable and sustainable.

In less than a decade we have made significant strides, streamlining cafeteria operations across the globe across multiple industries through our cutting-edge technology. Armed with a global presence across 17 countries, we believe in the principle of serving our clients and the ultimate users wholeheartedly. We are relentless at solving the key insight of “how do we make people feel the best every day!”

On the macro, we are built on 4 key pillars-great people, great food, great experience, and greater good. These pillars keep us firmly grounded to our work culture that resonates with humility and hard work, which shows in the projection of our growth trajectory.

Are you passionate about selling products or services to prospective customers? If your response is a resounding yes, then we are hunting for you. As Associate - Enterprise Sales, your primary goal will be identifying and reaching out to potential enterprise-level clients who may benefit from the products or services offered by the company.

In addition, your role will be establishing and nurturing relationships with key decision-makers within target enterprises and creating and delivering compelling sales presentations to demonstrate the value proposition of the products or services. This may involve showcasing how the offering can meet the enterprise's strategic objectives.

If you are a dynamic, results-oriented sales professional with a proven track record in steering MNCs toward unprecedented success, we invite you to seize this opportunity to make a profound impact on our global presence. Do you possess all these skills and wish to make a difference in the world of food and technology? Join us now!

Roles and responsibilities :

• Builds business by identifying and selling prospects, maintaining relationships with clients.
• The ability to reach out to potential customers who haven’t expressed prior interest in your product or service. It requires confidence, persuasive communication, resilience, and good product knowledge.
• Identifies business opportunities by identifying prospects and evaluating their position in the industry, researching and analyzing sales options.
• Managing and analyzing customer interactions and data throughout the customer lifecycle.
• Sell products by establishing contact and developing relationships with prospects, recommending solutions.
• Maintains relationships with clients by providing support, information, and guidance, researching and recommending new opportunities, recommending profit and service improvements.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Prepares reports by collecting, analyzing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.
• Ensure high levels of customer satisfaction through excellent sales service.
• Identify customers’ needs and information on product features.
• Follow and achieve department’s sales goals with team help on a monthly, quarterly, and yearly basis.
• Remain knowledgeable on products offered and discuss available options.
• Process POS (point of sale) purchases.
• Team up with co-workers to ensure proper customer service.
• Build productive trust relationships with client.
• Suggest ways to improve sales (e.G. planning marketing activities)

Qualification :

Message from CEO :

we're in the business of 'Capturing Hearts.' We find ourselves in a unique position to turn ordinary, mundane corporate cafeterias into places of pure delight, where individuals can freely express themselves, find inspiration, and share happiness. Such a profound transformation opportunity is a rare gift, where the purpose of our enterprise transcends the ordinary. If this vision resonates with you, we invite you to join us in our mission to spread joy and happiness in a world weighed down by stress and pressure. Together, let's play our part in making this world a more beautiful place.