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Process Auditor

Process Auditor

CRIF IndiaPune, Republic Of India, IN
22 days ago
Job description

We are seeking a detail-oriented and analytical Quality Auditor to join our team. The ideal candidate will have a foundational understanding of quality assurance principles, sampling methodologies, and basic auditing techniques. This role involves evaluating processes, identifying gaps, and ensuring compliance with internal and external standards.

Key Responsibilities :

  • Conduct regular audits of operational processes to ensure adherence to quality standards.
  • Apply sampling methodologies to assess product or service quality.
  • Document audit findings and provide actionable recommendations for improvement.
  • Collaborate with cross-functional teams to implement corrective actions.
  • Monitor and report on the effectiveness of quality control systems.
  • Maintain accurate records of audits and quality assessments.
  • Assist in developing and updating quality checklists and SOPs.
  • Support training initiatives related to quality standards and procedures.

Required Skills & Qualifications :

  • Minimum 1 year of experience in quality auditing or quality control (non-IT domain).
  • Basic understanding of quality assurance principles and practices.
  • Familiarity with sampling techniques (e.G., random sampling, stratified sampling).
  • Strong attention to detail and analytical skills.
  • Good communication and documentation abilities.
  • Ability to work independently and as part of a team.
  • Proficiency in MS Office (Excel, Word, PowerPoint).
  • Preferred Qualifications :

  • Prior experience in customer service, BPO or non-IT sectors.
  • Hands-on experience with audit tools and techniques (e.G., checklists, root cause analysis).
  • Experience in preparing audit reports and presenting findings to stakeholders.
  • Good proficiency in MS Office tools , especially :
  • Excel : Pivot tables, formulas, charts, data validation.
  • Word : Report formatting, templates, documentation.
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    Auditor • Pune, Republic Of India, IN

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