Apply Now! We are Hiring For Customer Support International Voice - Pune

Infosys BPMPune, Maharashtra, India

12 days ago

Job description

Greetings from Infosys BPM Ltd.,

We are hiring for Customer Support International Voice Process in Pune.

Please find below Job Description for your reference :

Infosys BPM Ltd. is hiring for (Customer Support - International Voice)

Job Location : Pune
Qualification : Customer Support- Full time Graduates
Experience : 1 - 4 Years

Job Description : Senior Process Executive

Location : Pune

Employment Type : Full-Time.

Key Responsibilities :

Excellent communication skills to attend / resolve client issues on calls.

Open to work in 24

7 and work from office environment

Analytical problem solvers who will understand issues and to resolve customer issues

Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently

Being proactive and show the utmost respect for customer's time

Good time management, ensuring all contacts with customers add value

Must adhere and non-negotiables :

Excellent in communication.

Need to work on US shift timings.

Need to complete specific and dedicated training programs set by the client.

7 ,flexible shifts100% WFO, no hybrid

Preferred Qualifications :

Any Graduate - Additional certifications in customer service / upskilling

Preference will be given to the Immediate Joiners

Note : Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Thanks & Regards,

Talent Acquisition Team

Infosys BPM Ltd

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