Technical Sales Coordinator

Job Title : Technical Sales Coordinator

Location : Kochi

Department : Sales

Reports to : [Sales Manager / VP Sales / Technical Sales Head]

Job Type : Full-time

Job Summary

We seek a proactive and detail-oriented Technical Sales Coordinator to support the sales team, resale partners, OEM associates, and IMS (Infrastructure Management Sales) team in driving revenue growth through effective coordination, technical understanding, and operational support. This role is vital in managing CRM data, ensuring smooth communication across all sales channels, and following up on leads, quotations, and ongoing projects. The ideal candidate will serve as a central point of contact to streamline sales operations and ensure alignment between field sales, partners, and internal teams.

Key Responsibilities

• Support the internal sales team in preparing and following up on sales quotations, proposals, and technical documentation.
• Maintain regular communication with resale partners and OEM partners to collect and register leads, provide updates, and ensure alignment with company goals.
• Ensure timely and accurate lead registration in the CRM system for all incoming leads from internal sales, partners, and OEM channels.
• Liaise with customers and partners to clarify technical specifications and requirements.
• Coordinate with engineering, logistics, and operations teams to ensure smooth order fulfillment and service delivery.
• Track, monitor, and report lead status and conversion progress across all channels.
• Assist in preparing presentations, brochures, technical datasheets, and demo kits.
• Organize and follow up on client meetings, product demos, and partner engagement activities.
• Prepare weekly and monthly reports covering lead status, pipeline performance, customer interactions, and partner activities.
• Ensure documentation and contract compliance for all sales processes.

Qualifications and Skills

Preferred Skills

Growth Opportunities

This role is a critical foundation for future advancement into roles such as Channel Sales Executive , Key Account Manager , or Sales Operations Manager , depending on performance and strategic contribution.

Skills Required

Technical Documentation, CRM Tools, Partner Management, Sales Support, Sales Coordination, Microsoft Office Suite