Customer Support Executive (Danish Language)

JD – Customer Support Executive (Danish Language)

This is a full-time opportunity with D Square Consulting Services Pvt. Ltd.

Experience :  2+ years (including a minimum of 1 year in the hospitality industry)

Work Mode :  Work from Office

Work Hours :  9 : 00 AM – 5 : 00 PM (Central European Time) | 1 : 30 PM – 9 : 30 PM (Indian Time)

Location :  Bangalore

The candidate who can join within 30 days may only apply

Job Summary

The Customer Support Executive will be responsible for delivering exceptional service to guests and clients through effective communication in Danish and English. The role involves assisting customers with reservations, addressing queries, resolving complaints, and coordinating with internal teams to maintain a high standard of hospitality and guest satisfaction. This position requires strong interpersonal skills, attention to detail, and proficiency in managing customer interactions across multiple channels.

Must-Have Skills and Tools

• Near-native proficiency in Danish (verbal and written)
• Proficiency in English (Excellent verbal and written)
• Minimum 2 years of professional experience (including at least 1 year in the hospitality sector).
• Strong interpersonal, problem-solving, and coordination abilities.
• Proficiency in CRM tools and familiarity with digital communication platforms.
• Ability to maintain composure and professionalism in challenging situations.

Key Responsibilities

Good-to-Have

Education

Skills Required

Familiarity with digital communication platforms