Infosys BPM is Hiring! Customer Support - International Voice Process - 1 to 4 yrs exp -Apply Now

Customer Support Executive – International Voice Process

Company : Infosys BPM

Location : Bangalore

Experience : 1–4 years

Job Summary :

We are looking for dynamic professionals with excellent communication skills and prior experience in handling international clients for our International Voice Process. The role involves providing exceptional customer support and ensuring high-quality service delivery.

Key Responsibilities :

• Handle inbound and outbound calls for international customers.
• Resolve customer queries and provide accurate information in a timely manner.
• Maintain professionalism and empathy while interacting with clients.
• Document interactions and update systems as per process guidelines.
• Meet performance metrics including quality, productivity, and customer satisfaction.

Required Skills & Qualifications :

Additional Requirements :