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System Admin I

ConfidentialPune

30+ days ago

Job description

We are looking for a System Administrator I with a strong foundation in Linux administration and excellent communication skills to join our technical support team. This is an L1 support role , ideal for candidates with 2+ years of hands-on experience providing technical assistance, monitoring systems , and escalating issues where necessary.

Key Responsibilities :

Provide Level 1 support for Linux-based systems and servers.
Monitor system performance and ensure optimal operation.
Handle basic system administration tasks like user management, permission handling, service restarts, and log monitoring.
Respond to tickets, troubleshoot issues, and escalate unresolved problems to L2 / L3 teams.
Document incidents, resolutions, and standard procedures clearly.
Work closely with internal teams to maintain uptime and service levels.
Ensure adherence to SLAs and participate in shift rotations if required.

Mandatory Skills :

2+ years of hands-on experience in Linux system administration or as a Linux Technical Support Analyst .

Strong command-line knowledge of Linux distributions (e.g., RHEL, CentOS, Ubuntu) .

Familiarity with basic networking and system tools (e.g., SSH, top, netstat, systemctl).

Excellent verbal and written communication skills .

Good to Have :

Knowledge of ITIL processes and ticketing tools (e.g., ServiceNow, Jira).

Basic scripting (Bash, Python) for automating routine tasks.

Exposure to cloud environments (AWS, Azure) is a plus.

Skills Required

Trouble Shooting, Networking, System Administration, L1, Technical Analysis, Linux System

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System Admin • Pune