Senior Network Engineer

The Senior Network Engineer designs and troubleshoots high-level network infrastructures, triages complex issues, and contributes to team objectives creatively. This role ensures smooth operation of Alkami's growing network across cloud, corporate, and customer environments.

Key Responsibilities

• Provide network support for Alkami cloud, corporate, and customer environments
• Work directly with customers on networking products and solutions
• Manage assigned work via ticketing system, owning troubleshooting from start to resolution
• Use tools like log analysis and packet captures for root cause analysis
• Monitor infrastructure performance and plan upgrades, patching, and compliance tasks
• Install and maintain firewalls, routers, switches, and load balancers
• Document processes, create network diagrams, and maintain knowledge base articles
• Review IT maintenance tasks like backups and upgrades
• Mentor junior engineers and provide on-call support per company policy

Requirements

Experience & Education

Technical Skills

Soft Skills

Preferred Qualifications