Campaign Ops-Digital Banking-Net & Mobile Banking HO Team

CVM-BIU

Department

Campaign Operations ( BIU)

Location

Mumbai

Number of Positions

Reporting Relationships

Chief Manager

Position Grade

M1 / M2

• Person would be responsible for development of AdobeCampaign Classic workflow on a timely basis with precision as per the requirements.
• Should be able to coordinate with Campaign Managers / Product on queries raised by them and translate them to Adobe campaign workflows.
• Should be able to demonstrate technical and programming skills like Adobe Campaign, Java Scripting, CleverTap, CRMNext, Siebel etc.
• Should be a Team player with good communication skills & should be able to work under pressure.
• Design, develop and execute complex rules using Adobe Campaign including Java scripting.
• Monitor existing communications, troubleshoot campaign and technical issues, make modifications to existing communications and ensure communications are executed correctly.
• Manage communication status reporting define standard delivery reports, and create new adhoc reports using available tools (e.g. SQL, Adobe Campaign).
• Analyze key campaign performance metrics and recommend ways to optimize campaign design.
• Help drive the migration of existing communications to the Adobe Campaign platform.
• Graduate / Post Graduate / MBA / BE with 1-2 years Adobe Campaign Classic experience. Banking experience would be an advantage.
• Well versed with Adobe Campaign Classic, Java Scripting, SQL, CRMNext, Siebel, macros, excels functions, etc.
• Problem solving attitude.
• Analytical skills & ability to quickly understand / anticipate the business requirement and outline the business benefit.
• Apply data program techniques and procedures.

Skills Required

Siebel, Sql, Java Scripting