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Technical Training Lead

Technical Training Lead

ConfidentialGurgaon / Gurugram
5 days ago
Job description

Key Responsibilities :

Training Design & Delivery

  • Develop, deliver, and continuously enhance training programs for warehouse staff, supervisors, managers, and customers across global locations.
  • Design and implement a comprehensive training framework, including annual calendars, structured syllabi, and detailed session plans.
  • Conduct sessions focused on safety, process compliance, automation systems, and performance improvement.
  • Drive effective onboarding programs that accelerate ramp-up time and ensure strong adoption of GreyOrange systems and standards.

Learning Needs Analysis

  • Collaborate with operations leaders, floor managers, and process owners to identify skills gaps and training needs.
  • Translate operational challenges into structured learning modules with measurable outcomes.

    • Content Development

  • Create engaging, practical training content such as visual aids, process simulations, and hands-on demos.
  • Develop comprehensive SOPs, process documents, and modular learning content tailored for varied literacy levels and multicultural audiences.

    • Performance Measurement

  • Track training impact through KPIs such as productivity, accuracy, safety compliance, and operational efficiency.
  • Design and integrate assessments, certifications, and feedback mechanisms to measure learning effectiveness.
  • Recommend corrective action plans for performance gaps identified through training evaluation.

    • Culture & Knowledge Sharing

  • Foster a continuous learning culture through structured peer-to-peer knowledge sharing.
  • Support change management initiatives during implementation of new technologies or processes.

    • Skills Required

    Warehouse Operations, Training Delivery, L&D, Instructional Design

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