Business Operations Associate

Job description

Position :  Business Operations Associate Job Description :

What You ll Be Doing

• EBS Activities Responsibility in Business Operations.
• Oversee the end-to-end order lifecycle, from order entry to fulfillment, ensuring timely and accurate processing.
• Manage sales order processing, including order creation, validation, scheduling, and fulfillment.
• Handle order revisions, cancellations, and backorders in alignment with company policies and customer requirements.
• Monitor order status and proactively resolve issues to maintain smooth order processing and customer satisfaction.
• Ensure compliance with company policies and external regulations throughout the order management process.
• Collaborate with cross-functional teams, including Shipping, Inventory, and Finance, to streamline order processing and resolve operational challenges.
• Implement and enhance automation solutions to improve the efficiency and accuracy of order processing tasks.
• Manage customer and vendor creation processes, ensuring accurate and timely updates to master data.
• Handle customer and vendor changes, maintaining data integrity and consistency across the system.
• All tasks must be completed within the agreed SLA.

What We Are Looking For

What s In It For You

At Arrow Converge, we recognize that financial rewards and great benefits are important aspects of an ideal job. That s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

Skills Required

Business Operations, Data Analysis, Business Development, Excel