No longer accepting applications
Operations Lead
ekincareMumbai, IN7 days ago
Job descriptionLead and monitor the onsite team to ensure timely and error-free campaign execution. Ensure smooth execution of multiple campaigns across PAN India. Achieve monthly utilisation targets and manage 350–500 campaigns. Build and maintain relationships with partners and vendors for on-time execution. Oversee vendor management, including pricing and performance. Ensure customer experience standards and drive NPS improvements. Handle escalations and provide performance analysis and reports to senior management. Bachelor’s degree (MBA preferred). 3–6 years of experience in operations, field execution, or vendor management. Strong leadership, stakeholder management, and negotiation skills. Ability to manage high-volume operations and tight timelines. Proficiency in Excel / Google Sheets and reporting. Be part of a winner – A Series B-funded, high-growth startup with patented technology, trusted by 1000+ companies across industries. Shape the future of health-tech – Work on cutting-edge solutions in one of the fastest-growing domains. High-impact role – Direct exposure to top management, influencing strategy and outcomes. Thriving in a dynamic, flat-hierarchy environment with a “fast fail, fast learn” culture that empowers experimentation and rapid iteration. Career acceleration – ESOPs, attractive performance-based incentives, and the possibility of multiple promotions within a year. Empowered environment – Dynamic startup culture, flat hierarchy, and a “fast fail, fast learn” approach. Holistic growth – 360-degree appraisal process and learning opportunities beyond your function. Well-being matters – Comprehensive medical benefits and fitness perks, including gym, yoga, Zumba, and more.
The Operations Lead will manage end-to-end onsite campaign execution across PAN India, lead the operations team, ensure strong vendor relationships, and drive customer satisfaction and meet performance standards.
Designation : Operations Lead.
Location : Hyderabad (WFO)
Success Metrics :
- 60%+ Monthly Utilisation across all campaigns.
- 350–500 Campaigns Successfully Executed per month.
- Minimum 50% NPS, with a target to achieve 75% NPS.
- On-time service delivery with SLA adherence above 95%.
- Reduction in Escalations month-over-month.
- Cost Efficiency achieved through effective price negotiation.
Key Responsibilities :
Qualifications & Skills :
At ekincare, we are not just building a product — we are redefining how India experiences corporate healthcare. This is an opportunity for high-caliber professionals who want to create meaningful impact at scale and fast-track their careers.
If you are serious about your career and ready to operate at the top of your game, ekincare is where you belong.
Create a job alert for this search
Operation • Mumbai, IN
Related jobs
Trusted by over 5,000 customers worldwide, Corsearch delivers AI-powered data, deep analytics, and professional services that support brands to market their assets, drive growth, and optimise brand...Show moreLast updated: 21 days ago
This Role Is With One Of Our Portfolio Company.You will play a pivotal role in driving operational excellence, scaling processes, and delivering seamless experiences on our tech-driven platform.You...Show moreLast updated: 30+ days ago
- Promoted
E-Commerce Operations Lead
XP-Pen IndiaMumbai, Maharashtra, India XPPen is a global leader in digital art tablets and displays, trusted by artists, designers, and creators in over 150 countries.
In India, we’re expanding rapidly across e-commerce platforms like Am...Show moreLast updated: 15 days ago
- Promoted
Lead Specialist – Reinsurance Operations
Marsh McLennanMumbai, Maharashtra, India We are seeking a talented individual to join our Transactional Services team at Guy Carpenter.This role will be based in Mumbai.
This is a hybrid role that has a requirement of working at least thre...Show moreLast updated: 16 days ago
- Promoted
- New!
Team Lead
Acmegradethane, maharashtra, in Acmegrade is a dynamic e-learning platform committed to providing a holistic environment where students can develop essential skills for industry readiness.
We aim to empower and upskill the future ...Show moreLast updated: 18 hours ago
- Promoted
Revenue Operations Manager
XshoreKalyan-Dombivli, IN We are seeking a data-driven and process-oriented.Revenue Operations Manager (RevOps Manager).CRM and email automation initiatives at Xshore.
This role is at the heart of our go-to-market operations...Show moreLast updated: 11 days ago
- Promoted
Operations Associate- Us
AmberThāne, Republic Of India, IN Operations Associate (US Region).About Amber (https : / / amberstudent.Long-term accommodation booking platform for students (think booking.
Amber helps 80M students worldwide, find and book full-time a...Show moreLast updated: 16 days ago
- Promoted
Director Operations - AI-Powered Global Tech Startup
SkillsCapitalMumbai, IN We are a high-growth startup revolutionizing how companies access top-tier tech talent.Our proprietary AI / ML / NLP-powered Talent Cloud and Blockchain-based vetting engine enable global clients to hi...Show moreLast updated: 10 days ago
- Promoted
APAC AWS Alliance Lead
SoftwareOneThane, IN SoftwareOne focuses on developing and strengthening strategic alliances with AWS and other relevant ISV partners.This position requires establishing and maintaining strong relationships with key st...Show moreLast updated: 13 days ago
- Promoted
Senior Lead
Tata CommunicationsMumbai, Maharashtra, India Responsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in respective areas of Network / SDWAN / Cloud & ...Show moreLast updated: 16 days ago
- Promoted
Operations Specialist
DeloitteThāne, Republic Of India, IN India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations ...Show moreLast updated: 14 days ago
Lead Operations Manager
CorsearchMumbai, Maharashtra, INQuick Apply
Lead / Head - Business Operations (10 to 18 years from FinTech / InsurTech)
Elevation CapitalMumbai, MH, INQuick Apply
- Promoted
Lead – People Operations
Chargebeedombivli, maharashtra, in Chargebee is the leading Revenue Growth Management (RGM) platform for subscription businesses.Thousands of companies at every stage of development — from startups to enterprises — use Chargebee to ...Show moreLast updated: 13 days ago
- Promoted
Operations Excellence Manager
InvoicemartThāne, Republic Of India, IN India’s largest player in online receivables discounting business.It is the brand name under which A.TREDS Limited facilitates the short-term financial transactions in a smooth and efficient manner...Show moreLast updated: 7 days ago
- Promoted
Senior Operations Specialist (Home Services)
InstaServicemumbai, India Job Title : Senior Operations Specialist.InstaService is a fast-growing on-demand home services platform, offering professional.
California, Texas, Florida, and 23 other states.We are on a mission to...Show moreLast updated: 30+ days ago
- Promoted
Operations Lead
InvoicemartThane, Maharashtra, India India’s largest player in online receivables discounting business.It is the brand name under which A.TREDS Limited facilitates the short-term financial transactions in a smooth and efficient manner...Show moreLast updated: 7 days ago
- Promoted
Operations Lead
Flock AIMumbai, IN Flock is building the future of 1 : 1 personalized commerce.We're a venture-backed AI-powered visual commerce partner built specifically for the retail industry.
Our platform creates lifelike AI-gener...Show moreLast updated: 7 days ago
- Promoted
Operations Lead / Project Manager
AirBrickMumbai, IN Location : Gurgaon (Delhi / NCR) .Experience : 8-10 Years in Commercial Design & Build.Projects Industry : Commercial Design & Build .
At AirBrick, we are revolutionising the Commercial Design & Build ...Show moreLast updated: 1 day ago
- Promoted
Platform Operations Leader
InvoicemartThāne, Republic Of India, IN India’s largest player in online receivables discounting business.It is the brand name under which A.TREDS Limited facilitates the short-term financial transactions in a smooth and efficient manner...Show moreLast updated: 7 days ago