Information Technology Coordinator

Position Overview :

The IT Coordinator plays a vital role in managing and coordinating the day-to-day IT operations , infrastructure , and support activities of the organization. This position ensures that all technology systems run efficiently, securely, and in alignment with business goals. The IT Coordinator also assists with hardware / software management , network monitoring , technical support , and vendor coordination .

Key Responsibilities :

• Coordinate and monitor IT operations , ensuring smooth performance of systems and networks.
• Provide technical support to end-users for hardware, software, and network issues.
• Install, configure, and maintain computers, printers, and peripheral devices .
• Manage user accounts , access rights, and permissions in line with IT policies.
• Assist in the implementation of new technologies and system upgrades.
• Monitor and maintain network connectivity , data backups , and system security .
• Support the IT team in managing servers, routers, switches, and firewalls .
• Coordinate with external vendors for procurement, maintenance, and troubleshooting services.
• Maintain IT documentation, asset inventories, and user guides.
• Ensure data privacy, cybersecurity compliance , and adherence to IT best practices.
• Assist with IT budgeting , purchase requests, and project coordination.
• Provide training and support to staff on new systems, applications, or policies.

Required Skills & Qualifications :

Preferred Qualifications :