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Customer Relationship Management Executive
DIYA GREENCITY PRIVATE LIMITEDDelhi, Delhi, India30+ days ago
Job descriptionPrior experience in customer support, CRM, or telesales preferred. Good spoken and written communication in Hindi and English. Proficiency in using Gmail, Google Forms, Google Sheets / Drive, and MS Office. Laptop / Desktop with a good internet connection and a quiet work environment. Self-motivated, organized, and dependable with daily work tracking habits. Flexible remote work with defined targets and structured processes. Training & onboarding on Exotel, Google Workspace, and CRM SOPs. Performance-based incentives and opportunity for long-term growth. A friendly and supportive work culture from an industry leader in real estate.
Work From Home Opportunity | CRM Executive – Customer Communication & Support
Company : Diya Greencity Pvt. Ltd.
Location : Remote (WFH)
Type : Full-Time
Industry : Real Estate / Customer Relationship Management
Are you a people-first professional with strong communication skills and a knack for organized follow-ups? Diya Greencity Pvt. Ltd. is hiring CRM Executives (Work From Home) to manage and nurture our growing customer base. We’re looking for energetic, sincere, and tech-savvy team members who can ensure a seamless customer experience from the comfort of their homes.
Key Responsibilities :
- Handle customer calls through Exotel IVR system.
- Communicate professionally via our WhatsApp Business Verified Device.
- Send updates, follow-ups, and official communication using Google Workspace email.
- Maintain and update customer records through Google Forms and Google Drive.
- Use Microsoft Excel / Word on Microsoft Work Account (365 Business Standard License) for reports, documentation, and analysis.
- Provide timely updates on customer queries, issues, and resolutions.
Requirements :
What We Offer :
Apply Now :
If you’re ready to help customers feel heard, informed, and cared for — we’d love to hear from you!
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Customer Relationship Executive • Delhi, Delhi, India
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