Deputy Manager - Branch Operations

ConfidentialIndia

7 days ago

Job description

Role Summary

TAT

Ensure TAT is achieved as per agreed SLA

Quality & FTR

99% Quality & FTR needs to be maintained across all line of Business

Stake Holder Management

Ensure to manage internal and external stakeholders and according to give the feedback, ensure smooth transactions and process improvement, better relations.

Productivity & Process Improvement

Ensure Optimum utilization of resources and individual productivity of resources are measured accordingly.

To indentify process gaps and suggest for improvements

âââââââCompliance

Nil compliance, Audit deviations OR impact on overall Operations audit - Satisfactory Audit rating .

Key Accountabilities / Responsibilities

Stakeholder interfaces

Experience

1-4 years

Education

Any Graduate or MBA preferably

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Branch Manager • India

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