Service Delivery Specialist

Company Description

ElectroMek Marine is a technologically advanced service company specializing in Marine Electronics, Mechanical, and Marine Automation services. With founding members from diverse and robust maritime backgrounds, the company brings expertise in onboard sailing, marine product marketing, sales, and marine electronics engineering services. ElectroMek Marine operates 24 / 7, offering unparalleled support through a global network of branch offices and partners. The company is committed to providing reliable and innovative solutions to meet the needs of its marine industry clients worldwide.

Role Description

This is a full-time on-site role for a Sales and Service Coordinator located in Maharashtra, India. The Sales and Service Coordinator will be responsible for coordinating service operations, ensuring seamless communication between clients and the service team, managing customer inquiries, and providing exceptional customer service. The role also involves managing schedules, assisting with operations, and supporting the sales team in meeting client expectations and targets.

Job Description :

1. Relationship Management and Promotion of Product & Services to existing and new clients.

2. Frequent Visits to existing and new Client offices for meeting Vessel Managers and Purchase dept.

3. Coordination for RFQs received from clients for Quotation, arrangements and delivery for Supply and Services.

4. Relationship Management with existing Service Partners and build new partners around the world.

5. Coordination for Jobs being carried out overseas and timely update to Vessel Managers.

6. Regular Updates from onboard engineers for keeping office internally advised.

7. Closing the RFQs by sending Invoices and Service reports on time.

Location : Belapur, Navi Mumbai

Requirement : Immediate

Salary Range : Depending on Work experience and suitability for the Job