Guest Relations Specialist

We are seeking a dynamic and personable Guest Relationship Executive (GRE) to join our real estate team in Noida. The GRE will be the first point of contact for clients and visitors, ensuring a professional, engaging, and smooth experience while representing the company’s brand image.

Job Description – Guest Relationship Executive (GRE)

Guest Relationship Executive (GRE)

Experience : 1–4 Years (Real Estate / Hospitality / Customer Service preferred)

Location : Noida

Industry : Real Estate / Property Development

Key Responsibilities

• Greet and welcome visitors, clients, and prospective buyers, ensuring a positive first impression.
• Handle front desk operations including walk-in inquiries, calls, and appointment scheduling.
• Assist the sales and CRM teams by managing customer walk-ins, documentation, and follow-ups.
• Provide project-related information to visitors and guide them to the concerned department.
• Coordinate with internal teams to ensure a seamless client experience.
• Manage client feedback, queries, and escalate issues to ensure quick resolution.
• Maintain records of client visits, inquiries, and interactions for reporting purposes.
• Support in organizing site visits, events, and promotional activities.

Required Skills & Competencies

Qualifications

What We Offer