811-CEC Team Leader-Inbound-Digital Banking Kotak 811-Contact Centre Inbound

Minimum 3 to 5 years of relevant experience in servicing of financial products and at least one year in managing a team

Excellent communication skills - Verbal & Written

Flexible to work 24 / 7 (For Females : 8AM till 8PM) including Sunday / holidays

Leadership skills including team motivation, make team adaptable to changes, deliver overall SOPs, etc

Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity

Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

Skills Required

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