Junior SAP Basis Queue Management AnalystHCLTech • Noida, Republic Of India, IN
Junior SAP Basis Queue Management Analyst
HCLTech • Noida, Republic Of India, IN
25 days ago
Job description
Job Description :
- Looking for recent Graduate who have completed SAP Basis training from any institute
- Post initial KT training, primary role of candidate will be queue management in ServiceNow for PC3-MSM team.
- During shift hours will keep an eye on new tickets assigned to MSM queue and ensure IRT achievement by following up with respective dCEMs
- With guidance of SDM & Senior leaders will support in workload distribution of cases
- Will do OJT by shadowing senior dCEM in team to understand the process of supporting different type of Incidents / Service Requests
Kind Note : This requirement is for Noida Location.
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Sap Basis • Noida, Republic Of India, IN
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