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Bengali voice process

Bengali voice process

ConfidentialBengaluru / Bangalore
30+ days ago
Job description

Description

We are seeking a motivated individual for the position of Bengali Voice Process in India. This role involves assisting customers through voice interactions in Bengali, ensuring they receive the highest level of service.

Responsibilities

  • Handle incoming calls and provide assistance to customers in Bengali.
  • Communicate effectively with customers to understand their needs and resolve queries.
  • Maintain a high level of professionalism and customer service at all times.
  • Document customer interactions accurately in the system.
  • Collaborate with team members to improve service delivery and customer satisfaction.

Skills and Qualifications

  • Fluent in Bengali and English, both spoken and written.
  • Excellent communication and interpersonal skills.
  • Basic computer skills and familiarity with MS Office.
  • Ability to work in a fast-paced environment.
  • Strong problem-solving skills and attention to detail.
  • Skills Required

    Customer Service, Call Handling, Active Listening, Problem Solving, Adaptability

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