Problem Manager

We have a new opportunity for "Problem Manager" with our client. Interested candidates send me your CV to nazreen.muhamed@lancesoft.com

Title : Problem Manager

Duration : 6 Months Contract with possible extension

Location : Remote

Job Description :

Required Skills & Experience

• Proven experience in problem and incident management within banking technology environments.
• Strong understanding of core banking platforms (e.g., Oracle FLEXCUBE) and their dependencies
• Hands-on experience with AI-based problem detection tools , log analytics platforms (e.g., Splunk), and ITSM tools (e.g., Helix)
• Familiarity with ITIL processes , especially around service stability, RCA, and SIP governance
• Excellent communication and stakeholder management skills.
• Ability to lead cross-functional investigations and drive consensus on resolution paths.

Preferred Qualifications

Interested candidates send me your Cv along with below details :

Expected salary :

Notice Period :

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