Academic Counselor

Key Responsibilities

• Develop a thorough understanding of the university's products and services.
• Interact with potential students and partners via phone calls, emails, live chat, and social media.
• Customize and adapt sales pitches based on the unique needs and interests of prospects.
• Maintain and update contact databases to support follow-ups and outreach.
• Recommend appropriate courses or solutions based on the prospect's preferences and goals.
• Respond effectively to challenging questions and objections during conversations.
• Handle grievances and manage conflicts professionally during negotiations.

Skills Required

Communication, Negotiation, Customer Relationship Management