Asst Manager - Operations & Admin

Job Summary

The Branch Manager will be responsible for overseeing all administration and operations- related activities at the branch. This role requires a proactive leader who can effectively handle student escalations, ensure smooth coordination between departments, and maintain strong relationships with government officials and other external stakeholders.

Key Responsibilities

• Oversee day-to-day branch operations and administrative functions to ensure efficiency and compliance with company policies.
• Act as the primary escalation point for student concerns, ensuring timely resolution and maintaining high satisfaction levels.
• Coordinate and communicate effectively with various internal departments such as Academics, Sales, HR, Finance, and Facilities for seamless operations.
• Liaise with government authorities and local officials for necessary approvals, compliance, and institutional requirements.
• Ensure proper infrastructure management, including facility upkeep, safety, and vendor coordination.
• Monitor and maintain branch-level documentation, reports, and operational data.
• Supervise branch staff, ensuring adherence to company standards, discipline, and productivity goals.
• Implement and monitor operational processes to improve efficiency and service quality.
• Handle crisis management and provide immediate solutions to operational or administrative challenges.
• Support management in audits, compliance checks, and process improvements.

Required Skills & Competencies

Qualifications & Experience

Personality Traits :

Job Category : Training Operations

Job Type : Full Time

Job Location : Noida

Skills Required

Word, Powerpoint, Excel, Ms Office