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Customer Success – SaaS
Jumbo Consultingbangalore, karnataka, in8 days ago
Job description1–3 years of experience in Customer Success / Support / Account Coordination (SaaS preferred but not mandatory) Excellent communication and problem-solving skills Empathy and patience in handling customer needs Ability to learn quickly and adapt in a fast-growing SaaS environment
Role : Customer Success – SaaS
Location : Bangalore / Pune
Compensation : Up to ₹10 LPA
What you’ll do :
- Support customers post-onboarding to ensure smooth adoption of SaaS products
- Handle day-to-day queries and provide timely resolutions
- Educate customers on features, best practices, and product updates
- Track customer health, usage, and feedback to improve satisfaction
- Collaborate with internal teams to deliver a seamless experience
What we’re looking for :
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Saas • bangalore, karnataka, in
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