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Desktop Engineer
Tata Consultancy ServicesHyderabad, Telangana, India2 days ago
Job descriptionExpertise in configuring and managing complex Windows environments Expertise in creating an Image for specified client hardware using Wise Script Editor, Power Shell Scripting, VB Script, Batch Scripts Develop Operating System Image process for various Client Device hardware as specified in solution specifications. Create and document installation and configuration instructions for agreed components. Planning, creating, documenting, archiving, and maintaining Images for OEM-provided software and configurations deployed as part of the service. Planning, implementing, and documenting End User acceptance testing for Images. Documenting requirements for new Image release; Maintaining quality control checklists for new Image release; Managing Customer approval cycle for Image release; Maintaining Asset management for the evaluation and testing hardware; Communicate to the appropriate OSS team on the latest images with relevant updated document. Troubleshooting the image deployment failures and provide the solution. Coordinate with the Hardware vendors for the specified drivers and any queries. Maintain the Image release process as per customer requirement. Manage the HW assets in the Interoperable Lab at the client location
Job Title : Desktop Engineering L3
Location : Hyderabad
Experience : 5 -10 Years
Knowledge and Skills required :
- Experience in End User Computing – Image & Patch Management ( ECM, CMG), Wise Script Editor, PowerShell Script, VB Script & Batch Scripting.
- Expertise in configuring and managing complex Windows environments
- IT Service Management
- Knowledge of ITIL processes
- Windows Domain knowledge
Image Management
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Desktop Engineer • Hyderabad, Telangana, India
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