LMS Admin

Position : LMS Administrator

Location : Pune, MH (Onsite)

Description :

Primarily the resource needs to have good experience in SAP Litmos environment.

Required Experience / Responsibilities :

Daily monitoring and processing of LMS change requests submitted through QuickBase tickets, email requests, Digital Gradebook Rosters and Departure Notices. Timely processing of LMS changes is essential to achieving SLA.

LMS changes include but are not limited to reactivating / deactivating user profiles, enrolling / unenrolling users from Courses or Learning Paths in Litmos.

Ability to create bulk import files using LMS user metadata required fields in order to process large change requests with a high level of accuracy.

Consistently document all LMS change requests and pertinent details in Consolidated Litmos tracker.

Research and escalate LMS issues to the right parties as needed, with a sense of urgency. Corresponding via email is often needed, proper grammar and punctuation is required.

Process bi-weekly Litmos metadata updates to ensure data alignment across multiple systems.

Download daily Litmos reports and upload to Power BI Dashboards.

Systems Used

SAP Litmos

QuickBase

MS Outlook

MS Excel

Team / Zoom

SharePoint

Power BI