Job Title : Senior Manager - Vendor Management
Department : Vendor Management Team (VMT)
Reporting To : Head of VMT
Location : Airoli, Navi Mumbai
Working type : Hybrid ( 2-3 days in office compulsory)
Employment Type : Full-Time
Key Responsibilities :
- Vendor Onboarding & Lifecycle Management
- Lead end-to-end onboarding of vendors, covering both financial and non-financial aspects.
- Ensure compliance with internal policies and regulatory requirements during onboarding.
- Maintain and update vendor master data in the Vendor Onboarding System (VOS).
- Vendor Governance & Compliance
- Ensure adherence to vendor management policies and procedures.
- Manage documentation including NDAs, contracts, declarations, and KYC.
- Conduct periodic reviews and risk assessments of vendors.
- Audit & Risk Management
- Handle internal and external audits related to vendor management.
- Ensure timely closure of audit observations and implementation of corrective actions.
- Maintain audit trails and documentation for all vendor-related activities.
- Process Improvement & Tool Implementation
- Identify gaps and suggest improvements in vendor management processes.
- Evaluate and implement new tools and technologies to enhance VMT efficiency.
- Collaborate with IT and procurement teams for system upgrades and automation.
- Contract & SLA Management
- Review and manage vendor contracts, ensuring inclusion of key clauses such as indemnity, confidentiality, termination, etc.
- Monitor vendor performance against defined SLAs and KPIs.
- Address non-compliance and initiate corrective actions.
- Stakeholder Management
- Liaise with internal stakeholders (Legal, Finance, Procurement, Compliance) for smooth vendor operations.
- Act as a point of contact for vendor queries and escalations.
- Build strong relationships with strategic vendors.
Key Requirements :
Minimum 8-12 years of experience in vendor management, preferably in BFSI or large enterprise environments.Strong understanding of vendor onboarding systems and lifecycle management.Experience in handling audits and compliance-related activities.Familiarity with contract management, SLA frameworks, and risk mitigation strategies.Proficiency in MS Office, ERP systems (SAP / Oracle), and vendor management tools.Excellent communication, negotiation, and stakeholder management skills.Skills Required
Supplier Management, Vendor Management, Mis Reporting, Category Management, Process Automation, Negotiations, Contract Negotiation, Team Handling, Strategic Sourcing