Info Specialist - Asset Rights Management

Summary

Ensure timely, compliant, and high-quality access to scientific and medical literature by managing document delivery and copyright permissions in support of regulatory and business needs. Serve as a first point of contact for NKC InfoDesk enquiries, providing guidance and resolution tracking. Through efficient sourcing, permissions handling, and user support, contribute to the responsible use of information assets and enable informed decision-making across Novartis

About The Role

Info Specialist - Asset Rights Management

Location – Hyderabad Hybrid

About The Role :

Ensure timely, compliant, and high-quality access to scientific and medical literature by managing document delivery and copyright permissions in support of regulatory and business needs. Serve as a first point of contact for NKC InfoDesk enquiries, providing guidance and resolution tracking. Through efficient sourcing, permissions handling, and user support, contribute to the responsible use of information assets and enable informed decision-making across Novartis.

Key Responsibilities :

• Carry out basic database searches to verify bibliographic citations
• Get the subscribed materials online and ensure that they are accessible. Escalate access issues and broken links.
• Obtain material not held in Novartis Knowledge Center collection, selecting the best possible option
• Copyright permissions are verified under license / terms of use and laws.
• Independently handle incoming customer requests, escalate items if not re-solved.
• Provide learning programs and front-line guidance to users.
• Use InfoDesk Tracking system (ATT) to ensure proper tracking and resolution.
• Conduct Asset Rights Management projects, as required.

Commitment To Diversity & Inclusion :

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Essential Requirements :

Desirable Requirements :

Why Novartis : Our purpose is to reimagine medicine to improve and extend people's lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here : https : / / www.novartis.com / about / strategy / people-and-culture

You'll receive : You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https : / / www.novartis.com / careers / benefits-rewards

Commitment To Diversity And Inclusion :

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Join our Novartis Network : If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here : https : / / talentnetwork.novartis.com / network.

Why Novartis : Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together https : / / www.novartis.com / about / strategy / people-and-culture

Join our Novartis Network : Not the right Novartis role for you Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up : https : / / talentnetwork.novartis.com / network

Benefits and Rewards : Read our handbook to learn about all the ways we'll help you thrive personally and professionally : https : / / www.novartis.com / careers / benefits-rewards

Skills Required

Customer Service