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Patch Management Specialist

Patch Management Specialist

SHI Solutions India Pvt. Ltd.Hyderabad, Republic Of India, IN
1 day ago
Job description

Job Description

Microsoft Patch Engineer – Tier 2

Exp : 5+ Yrs

Job location : Hyderabad

Overview :

A skilled and detail-oriented Microsoft Patch Engineer (Tier 2) with hands-on experience using Automox to manage and automate patching across Windows environments. This role is critical to maintaining the security, stability, and compliance of our global IT infrastructure.

Key Responsibilities :

  • Manage and deploy Microsoft patches and updates using Automox across enterprise systems.
  • Monitor patch compliance and generate reports for internal audits and regulatory requirements.
  • Troubleshoot patching issues and collaborate with Level 1 support and engineering teams. Remediate issues as necessary.
  • Maintain patching schedules and ensure minimal disruption to business operations.
  • Develop and maintain Automox policies, groups, and automation scripts.
  • Collaborate with security teams to remediate vulnerabilities identified through threat intelligence or vulnerability scans.
  • Participate in change management processes and maintain documentation of patching procedures.
  • Provide Level 2 support for patch-related incidents and escalations.

Required Skills & Qualifications :

  • 3+ years of experience in Windows system administration or endpoint management.
  • 1+ years of hands-on experience with Automox or similar patch management platforms.
  • Strong knowledge of Microsoft patching processes, WSUS, and Windows Update.
  • Familiarity with scripting (PowerShell, Bash, VBScript, Python or other) for automation and troubleshooting.
  • Experience with Active Directory, Group Policy, and endpoint security tools.
  • Understanding of ITIL practices and change management.
  • Excellent analytical and problem-solving skills.
  • Strong communication and documentation abilities.

    • Preferred Qualifications :

  • Automox Certified Professional (if available).
  • Experience with cross-platform patching (macOS).
  • Exposure to vulnerability management tools (e.G., Tenable).
  • Experience in enterprise environments with 5,000+ endpoints.

    • Work Hours :

    Work timings – Monday to Friday, 4.30AM – 12.30PM EST

    Please share the CV to annapurna.t@locuz.com.

    Regards,

    Annapurna.

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    Patch Management • Hyderabad, Republic Of India, IN