CRM Technical Support Specialist

Company Description

ZenHire Pro specializes in executive search for AI-driven leadership roles, connecting organizations with top-tier AI talent to drive innovation and growth. We focus on placing experts in areas such as Machine Learning, Data Science, NLP, AI Strategy, and Computer Vision. With in-depth knowledge of the AI ecosystem, our mission is to build leadership teams that pioneer AI-driven advancements. ZenHire Pro collaborates with forward-thinking businesses to shape the future through transformative technology leadership.

Role Description

This is a full-time, on-site role based in New Delhi for a HubSpot CRM Technical Assistant. The role involves managing and optimizing the HubSpot CRM platform, including implementing integrations, maintaining accurate customer information, generating insights through data analysis, and supporting sales and customer engagement initiatives. The individual will also provide technical assistance to team members, troubleshoot CRM-related issues, and ensure seamless communication between teams to optimize customer relationship management.

Qualifications

• Strong analytical and problem-solving skills to interpret and analyze CRM data effectively
• Excellent communication and customer service skills to interact with clients and provide technical support
• Experience in customer relationship management (CRM) and proficiency in HubSpot CRM software
• Sales acumen and the ability to provide actionable insights that contribute to business growth
• Ability to work collaboratively within a dynamic, on-site team environment
• Preferred qualifications : Bachelor's degree in Business Administration, Marketing, IT, or a related field and prior experience in CRM or database management