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BD - Operations Executive

BD - Operations Executive

ConfidentialGurgaon / Gurugram
10 days ago
Job description

Key Responsibilities :

1. Qualification & Partner Coordination

  • Assist in the creation of qualifications and ensure timely TP / TC (Training Partner / Training Centre) onboarding.
  • Coordinate with academic teams to streamline registration and documentation processes.

2. Batch Formation & Documentation

  • Facilitate SIDH portal batch formations and ensure documentation is complete for timely approvals.
  • Manage data entry and accuracy in alignment with operational standards.

    • 3. Invoicing & Payment Tracking

  • Prepare and raise client invoices accurately and on time.
  • Monitor receivables, follow up with clients for payments, and maintain financial tracking reports.

    • 4. Client Relationship Management

  • Handle client queries and provide operational support.
  • Address modification requests and ensure approvals through the proper internal channels.
  • Maintain effective communication with clients for service continuity.

    • 5. External Coordination & Compliance

  • Liaise with NSDC to track and resolve raised tickets and pending compliance-related issues.
  • Coordinate with NCVET consultants for QP (Qualification Pack) approvals and regulatory documentation.
  • Ensure follow-ups with reporting managers / authorities on outstanding project components.

    • 6. Performance Reporting & Data Management

  • Track and report key metrics related to project progress, qualification status, and invoicing.
  • Maintain comprehensive data records for audits and internal / external reporting.

    • 7. Process Improvement & Additional Support

  • Assist in process refinement and contribute to improving operational workflows.
  • Support other responsibilities as assigned by the reporting manager.

    • Skills Required

    Invoicing, Client Relationship Management

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    Operation Executive • Gurgaon / Gurugram