Account Manager
Randstad EnterpriseRanchi, Jharkhand, India21 hours ago
Job descriptionIdentify areas of process improvement and provide recommendations to streamline efficiencies Act as first point of contact for escalations - investigate root causes and provide recommended next steps Collaborate on special projects May act as a consultative partner who appropriately manages expectations and communicates Meet or exceed assigned daily / weekly account goals Regularly monitor and motivate team to meet performance scorecard to ensure all SLAs and Act as gatekeeper for process documentation and assist manager with reporting Ensure that requisition activity is properly documented including candidate disposition to meet Maintain working knowledge of RSR and other up-to-date recruiting methodologies Act as backup to manager in communicating with client and team members Strong customer focus and customer service skills Degree holder with at least 4 years experience in staffing or MSP account management Should have at least 2 years of experience managing a team of 20 team members and excellent stakeholder management. Familiarity with vendor management systems (VMS) and payroll tools / solutions Excellent communication, multitasking and organizational skills Experience in researching complex issues and developing recommended actions Strong analytical skills, a data-driven approach to decision making and a systems-thinking style Possess strong interpersonal skills and some ability to analyze, explain, and draw logical conclusions from operational, financial, regulatory and / or business data Track record of high achievement Demonstrated success working on teams Experience describing and documenting specific requirements Superior consulting, leadership, management, and mentoring skills Ability to take direction and execute a plan Must be detail oriented with a concern for quality expressed by continually initiating system and process improvements.
About team :
Our team is a group of talented and dedicated professionals who are passionate about our work and committed to delivering exceptional results. We are a close-knit group that values collaboration, open communication, and a supportive work environment. Our team is responsible for recruiting operations for fortune-500 clients across the globe, and we take pride in the important role we play in achieving the goals of our client's business. We are a diverse group with a range of skills and backgrounds, and we believe that our differences make us stronger. We are committed to fostering a culture of learning and growth, and we encourage each other to take on new challenges and develop our skills. We believe in working hard and having fun, and we enjoy celebrating our successes together as a team.
Role : Team Lead, MSP Admin
Location : Hyderabad, Telangana
Employment : Full Time
Experience : 4 years into MSP admin process, or Operations / Staffing experience
Qualification : Bachelor’s Degree
As an MSP Team Lead , you will create and drive the programs and processes that help us find,
hire and develop the best talent in the world. You will directly manage, coach and develop team
members and provide day-to-day supervision. You will monitor and assist team members in a
matrix based environment to ensure the client requirements are met. Develop and maintain a
positive working relationship with the onsite partners and stakeholders.
what you get to do
- Help meet established schedules or resolve technical or operational problems
- Provide support and collaborate with onshore partners and clients
- Coordinate and facilitate all employee on-boarding activities
- Assess and audit quality of work according to established metrics, goals and expected
performance levels for all team members; provide feedback and coaching as needed in partnership with manager
process / project plans and timelines
KPIs are being met
compliance and SLA / KPI tracking
what you need to bring :
What we offer :
Collaborative hybrid work environment
Exposure to top tier US clients and varied industries
Create a job alert for this search
Account Manager • Ranchi, Jharkhand, India
Related jobs
- Promoted
Customer Account Manager (CAM)
Tata Electronicsranchi, jharkhand, in Tata Electronics Private Limited (TEPL) is a greenfield venture of the Tata Group.The Tata Group operates in more than 100 countries across six continents, with the mission 'To improve the quality ...Show moreLast updated: 1 day ago
- Promoted
Account Manager - Global AI Powered Tech Talent Startup
SkillsCapitalranchi, jharkhand, in Are you great at building relationships, solving client problems, and keeping things moving without dropping the ball? Do you thrive in a culture where ownership, accountability, and delivering res...Show moreLast updated: 1 day ago
Key Account Manager
PaytmRanchi, Jhārkhand, India, 834002 Paytm is India's leading mobile payments and financial services distribution company.Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with...Show moreLast updated: 30+ days ago
- Promoted
Enterprise Account Executive (US Shift)
OrbitShift.AIranchi, jharkhand, in Must be comfortable working late hours, as the main geography is US.OrbitShift is an AI-led SaaS Product transforming enterprise consultative technology sales.
With a top-notch team of leaders from ...Show moreLast updated: 30+ days ago
- Promoted
- New!
Customer Account Manager
Tata ElectronicsJhārkhand, Republic Of India, IN Tata Electronics Private Limited (TEPL) is a greenfield venture of the Tata Group.The Tata Group operates in more than 100 countries across six continents, with the mission 'To improve the quality ...Show moreLast updated: 18 hours ago
- Promoted
Account Manager – International Agencies & Brands
Novaria Mediaranchi, jharkhand, in Novaria Media is a global performance and creative marketing agency helping mobile-first brands and publishers grow through.
MMP-validated, data-driven advertising.We collaborate with top agencies, ...Show moreLast updated: 1 day ago
- Promoted
- New!
Account Executive (Us Region)
DocsumoRanchi, Republic Of India, IN Our platform enables organizations to extract actionable data from documents such as.Sequoia, Fifth Wall, Common Ocean, Barclays, Techstars, and Better Capital.
Docsumo’s enterprise customer base in...Show moreLast updated: 18 hours ago
- Promoted
Account Manager - Conversion Tracking
Geeks of Digitalranchi, jharkhand, in Geeks Of Digital is a remote-first marketing measurement agency committed to helping businesses achieve measurable and scalable ROI through data-driven insights.
Specializing in comprehensive market...Show moreLast updated: 1 day ago
- Promoted
Account Executive
Shipdayranchi, jharkhand, in At Shipday, we are arming the rebels in local delivery space.Shipday's mission is to democratize access to easy, affordable local delivery solutions for small businesses all over the world.Shipday ...Show moreLast updated: 1 day ago
- Promoted
- New!
Marketing Account Manager
Hey RecruitingRanchi, Jharkhand, India Marketing Account Manager Location : Remote (EST hours) Experience : 3+ years Start Date : Immediate Type : Full-time About the Role We’re looking for a sharp, proactive, and results-driven Ma...Show moreLast updated: 21 hours ago
- Promoted
- New!
Account Manager - Global Ai Powered Tech Talent Startup
SkillsCapitalRanchi, Republic Of India, IN Are you great at building relationships, solving client problems, and keeping things moving without dropping the ball? Do you thrive in a culture where ownership, accountability, and delivering res...Show moreLast updated: 19 hours ago
- Promoted
Associate Account Director
HRipple Solutionsranchi, jharkhand, in 𝗣𝗼𝘀𝗶𝘁𝗶𝗼𝗻 : 𝗔𝘀𝘀𝗼𝗰𝗶𝗮𝘁𝗲 𝗔𝗰𝗰𝗼𝘂𝗻𝘁 𝗗𝗶𝗿𝗲𝗰𝘁𝗼𝗿.𝗧𝗶𝗺𝗶𝗻𝗴 : 𝟭𝟬 : 𝟯𝟬 𝗔𝗠 𝘁𝗼 𝟳 : 𝟯𝟬 𝗣𝗠 (𝗠𝗼𝗻𝗱𝗮𝘆 𝘁𝗼 𝗙𝗿𝗶𝗱𝗮𝘆).
𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 : 𝟭𝟬+ 𝘆𝗲𝗮𝗿𝘀 𝗶𝗻 𝗰𝗹...Show moreLast updated: 1 day ago
- Promoted
- New!
Key Account Manager – Airline Sales (South India)
TraveslaRanchi, Jharkhand, India Location : South India (Hyderabad / Bangalore / Chennai) (Remote Working) About Travesla Travesla is a next-generation airline representation and marketing company offering a unique blend of physi...Show moreLast updated: 21 hours ago
- Promoted
Key Account Manager
ConfidentialRanchi, India Paytm is India's leading mobile payments and financial services distribution company.Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with...Show moreLast updated: 21 days ago
- Promoted
Ecommerce Sales Manager
Adsyndicateranchi, jharkhand, in Hiring for an Ecommerce Sales Manager for Catalogue listing and Campaign running for the Indian & International Marketplaces such as Amazon,Flipkart,Myntra,snapdeal,FB Marketplace etc Your main res...Show moreLast updated: 1 day ago
- Promoted
Sales Account Executive, Higher Education
JoVERanchi, Jharkhand, India JoVE is the world-leading producer and provider of video solutions with the mission to improve scientific research and education.
Millions of scientists, educators and students use JoVE for their re...Show moreLast updated: 4 days ago
- Promoted
Account Executive (US region)
Docsumoranchi, jharkhand, in Our platform enables organizations to extract actionable data from documents such as.Sequoia, Fifth Wall, Common Ocean, Barclays, Techstars, and Better Capital.
Docsumo’s enterprise customer base in...Show moreLast updated: 1 day ago
- Promoted
Account Manager
Randstad Enterpriseranchi, jharkhand, in Our team is a group of talented and dedicated professionals who are passionate about our work and committed to delivering exceptional results.
We are a close-knit group that values collaboration, op...Show moreLast updated: 1 day ago