Senior Platform Engineer - SMTS

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

athenahealth is a progressive, innovation-driven software product company. We partner with healthcare organizations across the care continuum to drive clinical and financial results. Our expert teams build modern technology on an open, connected ecosystem, yielding insights that make a difference for our customers and their patients. We maintain a unique values-driven employee culture and offer a flexible work-life balance. As evidence of our rapid growth and industry leadership, we were acquired by the world’s leading private equity firm “Bain Capital” for $17bn! and we have many new strategic product initiatives

We are headquartered in Boston , and our other offices are in Atlanta, Austin, Belfast, and Burlington. In India , we have offices in Bangalore, Pune and Chennai

Position Summary : We’re seeking a Senior Platform Engineer (SMTS) to join in our Analytics & AI division in Bangalore. This role is part of a growing MLOps Engineering team, working on designing, building, and scaling the foundational cloud and Kubernetes infrastructure that powers our ML and analytics workloads. If you’re a strong backend / platform engineer with a passion for Python, Kubernetes, and public cloud platforms (preferably AWS), this is an exciting opportunity to drive impact at scale.

About the Team : The Analytics & AI team harnesses petabytes of healthcare data to power intelligent, actionable insights. Our Platform Engineering team focuses on creating the underlying infrastructure and services that enable robust data science, machine learning, and analytics across athenahealth’s ecosystem. You’ll be a core contributor in enabling scalable, secure, and efficient ML operations.

Ideal Qualifications :

• Bachelor’s degree in computer science, Software Engineering, or a related field
• 4–9 years of experience in backend or platform engineering
• Strong programming experience, especially in Python
• Hands-on expertise in Kubernetes — deploying, managing, and optimizing clusters and workloads
• Experience with cloud infrastructure (preferably AWS) and tools like Terraform or CloudFormation
• Familiarity with Kubeflow or other ML orchestration tools (a plus, not mandatory)
• Strong knowledge of CI / CD, containerization, and cloud-native architectures
• Experience in working with observability tools like Grafana, Prometheus, and CloudWatch
• Understanding of cloud security, service mesh (e.g., Istio), and infrastructure as code
• Experience with databases like Snowflake, PostgreSQL, MySQL, or Redis is a plus

Job Responsibilities :

Platform Engineering & Infrastructure (50%)

Design, implement, and scale cloud-native infrastructure and internal platform tools

Build backend services and automation frameworks in Python

Manage and optimize Kubernetes clusters and workloads supporting ML and analytics

Enable automated infrastructure provisioning using IaC tools

Ensure systems are secure, reliable, and scalable for production use

Collaboration & Delivery (30%)

Partner with data science, DevOps, and engineering teams to support their deployment pipelines

Lead or contribute to architecture / design discussions and technical decisions

Contribute to agile practices including sprint planning, retrospectives, and backlog grooming

Reliability & Optimization (20%)

Own performance, reliability, and observability of deployed platforms

Improve logging, alerting, and monitoring systems

Promote platform best practices across teams and mentor junior engineers

About athenahealth

Our vision : In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture : Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment : Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you :

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

Learn more about our culture and benefits here : athenahealth.com / careers