Role & responsibilities
1. Denial Management & Analysis
- Review and analyze denied claims across multiple specialties.
- Identify root causes for denials (e.g., coding errors, documentation deficiencies, payer policies).
- Categorize denials based on common patterns (e.g., medical necessity, bundling issues, coding specificity).
2. Coding & Compliance
Perform accurate medical coding for denied claims using ICD-10-CM, CPT, and HCPCS codes.Ensure coding compliance with CMS, payer guidelines, and HIPAA regulations .Work with physicians and medical teams to clarify documentation and correct coding issues.Stay updated on payer-specific coding rules and regulatory changes.3. Claims Correction & Resubmission
Correct coding errors and resubmit claims within payer timelines.Prepare appeals with supporting documentation, coding guidelines, and medical records.Communicate effectively with insurance companies to resolve claim disputes.4. Documentation Improvement & Provider Education
Provide feedback to physicians and clinical staff on documentation best practices.Conduct training sessions to reduce recurring coding errors and denials.Recommend process improvements to prevent future claim rejections.5. Reporting & Performance Tracking
Maintain records of denied claims, resolutions, and financial impact.Generate reports on denial trends, coding accuracy, and revenue recovery.Collaborate with revenue cycle teams to improve overall claim acceptance rates.6. Cross-functional Collaboration
Work closely with billing teams, insurance follow-up specialists, and revenue cycle managers .Coordinate with compliance officers and auditors to ensure regulatory adherence.Communicate effectively with providers, payers, and leadership teams .Skills Required
Denial Management, Hipaa, Cms, Medical Coding, Performance Tracking, Reporting