Network Engineer

Primary Skill : Meraki Wireless

Experience Range : 5-10 yrs

Location : All DXC locations (Delhi NCR , Bangalore, Hyderabad, Mumbai, Pune, Chennai)

Required Skills and Experience

Experience in Datacenter LAN Management

Candidate should have a deep understanding of Cisco Merak i and its protocols.

Minimum of 4-6 years’ experience in L2 network Support. Proven ability in learning and upgrading new technologies / technical skills.

Must be able to demonstrate excellent troubleshooting and problem-solving skills. Good communication skills

Good understanding (of L2 / L3 Level) of Switching & routing protocols , and products like : HP / Nexus Switches , DWDM and IPAM.

Analyze / solve application -related problems - Use advanced network troubleshooting techniques required to analyze and solve application-related problems within large geographically dispersed networks as needed.

Analyze / solve layer 1 / 2 / 3 problems - Perform troubleshooting techniques to analyze / solve problems - Perform fundamental network troubleshooting techniques required to analyze and solve Layer 1, Layer 2, and Layer 3 problems within large geographically dispersed networks.

Analyze / solve protocol routing problems - Use advanced network troubleshooting techniques required to analyze and solve protocol routing problems within large geographically dispersed.

Resolve basic application problems - Use troubleshooting techniques that are useful in resolving application problems as needed.

ITIL V3 Foundation Certification is desired

Responsible for handling Incident Management

• Ensure resolution of most of the incidents and service requests
• Ensure resolution or recovery of service ASAP after implementation of solution / workaround for cases.
• Provide inputs to Deep Technical support team for problem management and resolution of major or elevated incidents

Provide required updates to stakeholders involved in case of critical incidents like outages.

24 / 7 operational environment

Prepare Incident reports for all the business-critical incidents and unscheduled server downtime.