Revenue Manager

To handle all room reservations over digital media (Telephonic, WhatsApp etc.) for the Company

To understand and pass on the Company’s accommodation policy on reservations and cancellations

To lead the team of Central Reservation Executives and monitor their performance

To raise and close any concerns raised by the customers during their stay

To handle reservations of Villa & Hotel categories of the Company offerings

To assist in listing new properties on different OTAs

To handle external systems like channel manager, web booking engines, OTA extranets etc

To conduct pricing analytics on regular basis for each business location and suggest price ranges

To perform competitive analysis for each location and suggest modifications in our listings

Conduct regular meetings with the property managers as a part of quality check

Monitor and maintain inventory management process and the execution of the same

Coordinate with other departments to maintain sync between all the members of a property

Monitor and guide the ground staff for regular check-ups on repair & maintenance issues

Implement the Company policies at the ground level to create a conducive work environment

Operate and guide other employees for Point-of-Sale (POS) system for F&B orders

To create daily MIS reports and submit them to the reporting manager

Perform property management at central level