Job Title : . Net Application Support Manager
Work Timings : Full Overlap with US East coast ( 8 AM to 4 PM EST) i.e. 5 : 30 PM to 1 : 30 AM IST
Required :
- 15+ years of experience in .Net Core, Strong C# and SQL DB skills.
- Sound knowledge of Excel and data processing / analysis using excel
- Excellent problem-solving skills
- DevOps : Azure DevOps
- Source Control : GIT
- Excellent written and oral communication skills
Desirable Qualifications :
Good to have : Knowledge of Angular.Knowledge / Experience on Capital Market domainKey Responsibilities :
Resolving technical issues and providing timely support and assistance to client facing employees and clientsThorough knowledge of incident management processes and strong communication skills to provide timely status updates on issue resolutionPerform root cause analysis to identify the reasons for the underlying issueMonitor all alerts related to applications and provide proactive servicesCoordinate with the design and development teams to resolve complex application and system issuesDocument Troubleshooting Guides and FAQsRecommend ways to optimize business performance by presenting solutions to existingchallenges
(ref : hirist.tech)