Client Success Specialist

About Us : Hamper Lounge is a Mumbai-based luxury gifting studio crafting bespoke hampers, floral arrangements, and balloon bouquets that go beyond the ordinary. Every creation blends emotion, design, and thoughtfulness celebrating life’s special moments with elegance and intent.

Working Model : Onsite

Location : BKC, Mumbai

Days : Monday - Saturday

Timings : 10 : 00 AM - 6 : 00 PM or 11 : 00 AM - 7 : 00 PM

Budget : 30 to 35k per month (depending on experience)

Experience : 2-4 years

Role Overview : We are looking for a Client Servicing Executive to manage end-to-end gifting projects and client relationships. The role demands excellent communication, creative thinking, and operational efficiency ensuring every order reflects Hamper Lounge’s signature warmth and precision.

Key Responsibilities :

Client Servicing & Communication

• Understand client briefs and curate gifting solutions aligned with their needs
• Maintain timely, clear, and professional communication across all channels
• Build strong client relationships through trust, follow-through, and attention to detail
• Represent the brand during meetings and client visits with confidence and poise

Lead Management & Coordination

Operations & Organisation

Creative & Market Insight

What We’re Looking For :

Why Join Hamper Lounge?

Be part of a brand that celebrates the joy of thoughtful gifting. Work closely with creative minds, engage with diverse clients, and bring meaningful experiences to life through design and emotion.