Techno-functional manager who owns design, development, delivery and support of Case Management and NBX applications.
Accountable for planning, designing, implementing and continuous improvement of Pega decisioning projects in line with the highest industry standards and evolving client business needs.
This person contributes to bookings growth and customer success through technical leadership in business teams. This person provides thought leadership to fellow team members, builds business processes, framework features and supporting functions based upon identified business requirements and use cases. The person also functions in Scrum teams with other professionals focused on building, maintaining, and supporting applications.
Drives best practices among development teams and encourage collaboration and knowledge sharing.
Drive persistent improvement of the decisioning rationale including utilizing tests and learning.
Lead and own the implementation of decisioning enhancement roadmap applying appropriate industry standards.
Having an expansive mastery of Pega Customer Decision Hub, utilizes these abilities to add to advancement of organization goals, standards and best practices.
Strong hands-on experience in architecture, design, performance, profiling, and scalability for applications built on the Pega platform.
Experienced in creating models and strategies for offerings within Pega
Hands-on experience on Next Best Action Designer, Decision Data Store, Adaptive Model, Predictive Model, Text Analytics, Visual Business Director, Event Strategy, Data Flow, and different rules of Pega CDH.
Hands-on experience on Campaigns, Segment, Decision Strategy, Offer Flows, Treatment, and Event based Marketing, Real Time Container, and Contact Policy.
Provide thought-authority to customers across the business tackling complex business prerequisites. Skills & Qualifications
Certified as PEGA CSSA, CDH, LSA (Part 1 and Part 2).
10 to 15 years of overall experience.
Minimum 7 years of experience in PEGA Decisioning implementations.
At least 2 yrs as PEGA architect
PEGA PRPC version 8+ platform experience.
Should have knowledge in a Business Operations, Decision Management, and Customer Engagement related role.
Excellent interpersonal, business communication and writing skills.
A good understanding of integration and database.
Experience working in a fast-paced, often changing, and dynamic environment.
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Architect • india, India
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