Exchange On-premise & Office 365 Senior Engineer

Overview :

We are seeking a skilled and experienced Exchange On-premise and Office 365 Senior Engineer to join our dynamic team in Noida. In this role, you will be responsible for the configuration, administration, and troubleshooting of Microsoft Exchange (On-prem and Online) and Office 365 services in an enterprise environment.

Key Responsibilities :

• Administer and maintain Microsoft Exchange (2013 / 2016 / 2019) and on-premise infrastructure, including mailbox management, backup, and restore.
• Support Exchange Online services, including hybrid configurations, mail flow, and message tracking.
• Configure and troubleshoot Outlook, OWA, and remote email access.
• Manage anti-SPAM tools and Enterprise Vault Servers.
• Oversee Office 365 services : Exchange Online, SharePoint Online, Microsoft Teams, and Security & Compliance Center.
• Provide Tier 2 support and assist Tier 1 teams with escalated issues.
• Use PowerShell and diagnostic tools to troubleshoot complex Office 365 issues within SLA timelines.
• Collaborate with cross-functional global teams to resolve technical issues.
• Monitor system performance and conduct root cause analysis for critical issues.
• Execute migration projects, new implementations, and Office 365 improvements.
• Generate reports and documentation for Office 365 tasks and tickets.

Required Technical Skills :

Eligibility Criteria :

Experience : 6-8 years of relevant experience, with at least 3 years as a Level 2 engineer.

Education : Bachelor's degree (or higher) in a relevant field.

Certifications : Microsoft certifications for Office 365 workloads are a strong advantage.

(ref : hirist.tech)