Staff Product Manager

What youll do :

Define and Drive Product Vision :   Collaborate with cross-functional teams, including engineering, design, and field teams, to establish and execute a clear vision for Kongs Event Gateway, ensuring alignment with customer needs and long-term production plans.

Lead Execution :   Partner with engineering and design leaders to scope, define, and deliver capabilities for the products releases that bring customer value and support the promotion of Kong Event Gateway as a major feature.

Customer-Focused Planning :   Develop a deep understanding of customer needs and use cases, supported by solid data and evidence. Translate this understanding into artifacts outlining target use cases, milestone plans, and timelines to guide the product roadmap.

Ensure Cross-Functional Alignment :   Work closely with engineering, design, and marketing teams to align on use case execution, milestone delivery, and launch plans. Foster collaboration and ensure clarity in planning and execution across all relevant stakeholders.

Develop Roadmaps and Plans :   Create and maintain a comprehensive external-facing roadmap and related materials that clearly communicate the product direction and milestones. Collaborate with Product Marketing Management (PMM) to develop and execute a clear launch plan, ensuring all deliverables are approved and on track.

Champion Communication and Transparency :   Serve as the central point of communication, keeping internal and external stakeholders informed on progress, milestones, and expectations. Build strong relationships with field teams to ensure project updates and outcomes are effectively communicated.

What youll bring :

• Experience : 6+ years in product management, working on developer infrastructure products and working with technical customers.
• Deep understanding of customer needs, onboarding, and product adoption.
• An understanding and sympathy for how engineering, in both small startups and large enterprises, is typically organized and operate.
• Knowledge of common tools and patterns in the Observability ecosystem, such as Prometheus, Grafana, Zipkin / OpenTracing.
• Understand the impact of sampling and cardinality on the performance and cost of metrics management.
• Effectively engaging with stakeholders, identifying core pain points, and articulating a clear product vision.
• Execution-Driven

Skills Required

Grafana, Stakeholder Management, Product Development, Customer Satisfaction