Job Description
Job Title : IT Administrator (Associate Level)
Job Type : Full-time
Job Summary :
We are looking for a motivated and enthusiastic IT Administrator to join our team. This entry-level role is ideal for candidates with 2 to 3 years of experience in IT administration. You will assist in maintaining the company's IT infrastructure, supporting end-users, and ensuring smooth IT operations. Practical knowledge and a willingness to learn are valued most.
Key Responsibilities :
- IT Support : Provide first-level technical support to employees for hardware, software, and network issues.
- System Maintenance : Assist in the maintenance of computers, servers, and networking equipment.
- Software Installation : Assist in installing and updating software across the company's systems.
- Troubleshooting : Identify, diagnose, and resolve basic IT problems related to hardware, software, and network connectivity.
- Data Backup : Help ensure regular data backups and contribute to the company&aposs data security efforts.
- Documentation : Maintain accurate records of IT assets, issues, and resolutions in a ticketing or documentation system.
- Network Support : Assist in monitoring and maintaining the company's local area network (LAN) and internet connectivity.
- Security Monitoring : Support basic IT security tasks, such as ensuring antivirus updates and security patches are applied.
Requirements :
Education : BSc (Mandatory)Experience : 2 to 3 years of experience in IT support or administration (internships, part-time roles, or self-taught experience welcome).Basic Knowledge of :Windows and / or Linux operating systems.Network concepts (e.g., IP addresses, DNS, routers, switches).Hardware components (e.g., computers, printers, servers).Office productivity software (e.g., Microsoft Office, Google Workspace).Problem-Solving : Strong troubleshooting and problem-solving skills with a proactive attitude.Communication : Good verbal and written communication skills to interact with non-technical staff.Team Player : Ability to work well in a team and follow instructions.Added Advantage :
IT certifications such as CompTIA A+, Microsoft Certified : Fundamentals, or similar.Basic knowledge of network security and firewall configurations.Familiarity with cloud platforms like Google Cloud or Microsoft Azure.Show more
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Skills Required
It Security