Infrastructure Manager

Job Title : Technical Release Manager – Microsoft Ecosystem (Windows OS, M365, W365, Autopilot)

Department : End User Computing (EUC) / IT Infrastructure

Job Summary :

We are looking for a detail-oriented and technically proficient Technical Release Manager to lead and coordinate release activities across the Microsoft EUC ecosystem , including Windows OS feature updates , Microsoft 365 , monthly patching , Cloud PC (Windows 365) , Autopilot deployments , and Application Lifecycle Management (ALM) releases.

This role will be central to ensuring successful, secure, and well-governed releases to support both on-premises and cloud-first environments in a modern workplace strategy.

Key Responsibilities :

Release Planning & Governance

• Own and manage the full release lifecycle for :
• Windows OS Feature Updates (Semi-Annual Channel upgrades, servicing stack updates)
• Microsoft 365 Releases (Office apps, Teams, OneDrive, Outlook)
• Monthly Patching (Windows OS, M365, third-party apps)
• Windows 365 / Cloud PC service updates (image refresh, policy configuration, network policies)
• Autopilot Deployment Updates :
• Manage configuration profiles, Enrolment status pages, and ESP testing
• Coordinate release and validation of Autopilot device profiles and white-glove provisioning
• Application Lifecycle Management :
• New app rollouts, upgrades, deprecation, and compatibility testing across device estate
• Maintain a centralized release calendar , aligning with Microsoft release cadences and internal change windows.
• Conduct impact analysis, define success / rollback criteria, and ensure test coverage before go-live.

Execution & Coordination

Test >

Production).

Automation & Tools

Documentation & Communication

Qualifications & Skills :

Preferred Certifications :

Key Attributes :