Network Infrastructure Manager

Your potential, unleashed.

India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond.

At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.

The team

The Information Technology department is responsible for building products and platforms for Deloitte India that focuses on providing extraordinary customer experience by putting design thinking with trailblazing technology in the center of what they do. The diverse team consists of subject matter experts, technology specialists, quality engineers, user experience researchers & designers, data scientists and product managers.

Your work profile

Responsibilities :

1. Ensure Operational Monitoring / Reporting / Functioning of : -

a. Wireless, Routing & Switching infrastructure across Deloitte India Member Firm offices & datacenter.

b. MPLS / WAN / LAN connectivity across Deloitte India Member Firm offices & datacenter

2. Maintain enterprise network infrastructure & its operational performance, through appropriate technical network troubleshooting as needed.

3. Liaise / Collaborate with Vendors / TAC / Support teams, for multi-platform & multi-vendor issues to identify problem, scope / responsibility, RCA / resolution & meet Incident / Problem management requirements.

4. Supervise network infrastructure changes / patch deployment, version upgrades & fixes, to meet Vulnerability & Change management requirements.

5. Collaborate with Deloitte Global / Peer / Business teams & provide support / assistance for network incidents / requests.

6. Maintain network inventory, network documentation & MIS reports to meet Network operations processes / procedures.

As a prospective candidate, you should possess :

1. Experience in Network Infrastructure Operations.

2. Experience in managing / supervising network support team.

3. In-depth conceptual knowledge of Network Routing, Switching, Wireless & Security.

4. Experience & hands-on with Cisco Routing / Switching / Wireless hardware platforms. Configuration / Troubleshooting Hands-on with ISR / ASR Routers, Nexus / Catalyst Switches & 98xx Series wireless controllers will be preferred.

5. Conceptual knowledge for Enterprise Firewall (Site / VPN tunneling) & QoS Traffic Shaping in network environment.

6. In-depth Knowledge of Network monitoring / reporting / troubleshooting tools. Hands-on Experience with Solarwinds Platform Monitoring, Troubleshooting & Advanced Reporting will be preferred.

7. Ability to work independently in a team environment & as a team leader.

8. Well versed with Network MIS & technical reports.

9. Excellent troubleshooting skills.

10. Strong communication and collaboration skills.

Qualifications required :

Bachelor’s Degree or Equivalent. Additional Cisco certifications will be preferred

Experience required :

8+ Years of overall experience in enterprise / corporate network, with minimum 2 years in Large / Complex network environment.

Location and way of working

• Base location : Bengaluru
• This profile does not involve extensive travel for work.
• Hybrid is our default way of working. Each domain has customised the hybrid approach to their unique needs.

Your role as a Deputy Manager

We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society.

In addition to living our purpose, Senior Executive across our organization must strive to be :

How you’ll grow

Connect for impact

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Drive your career

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