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FES Manager
ConfidentialBengaluru / Bangalore19 days ago
Job descriptionLiaise with clients during implementation and post Go-Live to ensure customer satisfaction Gather and analyze client requirements and communicate to Customer Success team Monitor hardware systems and troubleshoot field problems promptly Maintain accurate updates on device status including IMEI, SIM, and system logs
Key Deliverables
- Manage and assign technician schedules for on-site customer visits
- Support and resolve on-field customer hardware and integration issues
- Perform hardware installation, integration testing, and monitoring of GPS and peripheral devices
- Prepare detailed documentation and knowledge transfer materials
Role Responsibilities
Skills Required
Hardware Integration, Rfid, Network Management, Troubleshooting, Database
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Manager • Bengaluru / Bangalore
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