Role Overview
We are seeking a seasoned General Manager – F&A Insurance Delivery to lead end-to-end Finance & Accounting (F&A) operations across the Insurance domain. This role demands strong expertise in RFPA, solutions, and delivery across all towers, with proven experience in managing RFP processes, client orals, and communication articulation. The ideal candidate will bring deep insurance industry knowledge, strong stakeholder engagement skills, and a track record of driving delivery excellence in global environments.
Key Responsibilities
Delivery Leadership
- Lead F&A delivery for Insurance clients across multiple towers (P2P, O2C, R2R, FP&A, etc.)
- Ensure operational excellence, compliance, and transformation initiatives aligned with client expectations
RFP & Solutions Ownership
Drive end-to-end RFP processes including solution design, delivery planning, and client oralsArticulate solutions with clarity and confidence to CXO-level stakeholdersClient & Stakeholder Management
Build trusted relationships with global Insurance clients, ensuring satisfaction and retentionCollaborate with cross-functional teams to deliver innovative solutions and transformation programsDomain ExpertiseApply deep knowledge of Insurance F&A processes, including Yellow Book and Blue Book standardsEnsure delivery excellence tailored to regulatory and industry-specific requirementsCommunication & ArticulationDemonstrate exceptional communication skills in RFP orals, solution presentations, and client interactionsChampion clear, persuasive articulation of delivery strategies and outcomesLeadership & Team ManagementLead and mentor delivery teams in Gurgaon, driving performance and capability buildingFoster a culture of accountability, innovation, and continuous improvementIdeal Candidate Profile
Experience : 18–22 years in F&A delivery leadership, with strong exposure to Insurance domain (no manufacturing)Industry Background : Prior experience in Tier-1 Services Orgs or equivalent global organizationsDomain Knowledge : Expertise in Insurance F&A processes, including RFPA, Yellow Book, Blue Book standardsCommunication : Proven success in RFP orals, solution articulation, and client-facing delivery leadershipLeadership : Track record of managing large-scale delivery teams and leading transformation initiatives