E-commerce Account ManagerConfidential • Gurgaon / Gurugram

E-commerce Account Manager

Confidential • Gurgaon / Gurugram

20 days ago

Job description

Key Responsibilities :

Marketplace Management

Manage and oversee marketplace accounts across Amazon, Flipkart, Myntra, Ajio, Nykaa, Tata Cliq, and Shopify.
Ensure seamless day-to-day operations and strong marketplace performance.

Product Listing & Cataloguing

Create, manage, and optimise product listings with accurate details, high-quality visuals, and SEO-optimised content.

Conduct keyword research and ensure visibility through well-structured catalogues.

Campaign Planning & Promotions

Plan and execute promotional activities, discounts, and ad campaigns during key sales events.

Collaborate with marketing teams to increase traffic, visibility, and conversion rates.

Account Health & Compliance

Monitor account health metrics, resolve performance alerts, and maintain compliance with marketplace policies.

Ensure timely resolution of issues to avoid penalties or account restrictions.

Data Analysis & Reporting

Track and analyse sales performance and campaign data.

Generate regular reports and provide actionable insights for improving growth and profitability.

SEO & Optimisation

Use keyword analysis and competitor benchmarking to enhance product titles, descriptions, and backend keywords.

Continuously improve product rankings and discoverability.

Advertising & PPC Campaigns

Manage and optimise marketplace advertising campaigns and PPC initiatives.

Analyse campaign performance to ensure maximum ROI.

Cross-Functional Coordination

Collaborate with design, marketing, inventory, and supply chain teams to ensure timely order fulfilment and campaign execution.

Customer Focus

Monitor reviews and feedback to improve product ratings and enhance customer satisfaction.

Work on brand reputation management across platforms.

Skills Required

Supply Chain, Campaign Planning, Backend, Data Analysis, Ppc, Analytical

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Ecommerce Manager • Gurgaon / Gurugram

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