Assistant Executive Receptionist

Job Type : Full Time

Experience : 6 Months to 1 Years

Type : Walk In,Face to Face

Last Date : 23-Oct-2025

Posted on : 23-Sep-2025

Salary per month : Rs. 15000 - Rs. 20000

Education : 12th Pass (HSE)

Branch : 12th Pass (HSE)-12thpass

Sublocation : Powai

We are looking for a receptionist to join our team Viable Logistics to perform a variety of administrative tasks. As a part of this job, you will welcome guests and greet people who visit the organization / business premises. Besides this, you will also handle front-desk tasks like managing mail and forwarding phone calls.

Key Responsibilities

• Greet and assist visitors, clients, and vendors professionally.
• Handle incoming phone calls, emails, and walk-ins; direct inquiries to the right departments.
• Provide information regarding shipments, tracking status, and company services when required.
• Act as the first point of contact between clients and the logistics team.
• Coordinate with operations, warehouse, and delivery staff to pass on customer messages or shipment details.
• Inform clients about shipment schedules, delivery timelines, and service updates.
• Handle basic customer complaints or queries regarding shipments.
• Escalate unresolved issues to the logistics / operations team.
• Provide timely and accurate updates to clients on shipment movements.
• Job Requirements :
• Minimum graduate / diploma (preferred : commerce, administration, or logistics background).
• 0–1 years of experience in reception, front desk, or customer service roles
• Technical Skills
• Proficiency in MS Office (Word, Excel, Outlook).
• Familiarity with logistics / ERP or shipment tracking software is an advantage.
• Good typing speed and ability to handle emails and documentation efficiently.
• Communication Skills
• Strong verbal and written communication skills in English and local language.
• Ability to handle customer queries professionally and clearly.
• Good telephone etiquette and customer handling skills.
• Personal Qualities
• Pleasant personality, confident, and professional attitude.
• Strong multitasking and organizational skills.
• Ability to stay calm under pressure, especially when handling customer complaints.
• Attention to detail in maintaining records and documents.
• Additional Requirements
• Knowledge of courier, shipment, and delivery processes is preferred.
• Willingness to work in fast-paced logistics environment.
• Punctuality, reliability, and team coordination skills.

Skills Required

Typing Speed, Documentation