Job Title : Experience Center Manager
Roles and Responsibilities
- Overseeing the overall management of the store
- Ensuring the store is manned at all times by Brand Champions
- Meeting daily weekly & monthly conversion targets for the store
- Supervising the follow-up of leads by the team
- Ensuring uniform lead allotment for the Brand Champions
- Providing finance support to customers with the help of financers
- Ensuring adherence to sales SOP by the store team
- Hiring training motivating counseling and monitoring the performance of all new-vehicle sales employees
- Maintaining an accurate daily log reflecting all sales activities in the Experience Center
- Implementing and monitoring a prospecting and sales control system for proper follow-up of potential buyers
- Developing and monitoring a follow-up system for new-vehicle purchasers
- Maintaining a customer-focused sales environment throughout the sales delivery and follow-up process
- Conducting daily and weekly sales meetings
- Staying updated on market trends by conducting analysis and monitoring competitors activities
- Providing suggestions and recommendations for in-store merchandising customer service approach and other areas to improve the business
- Producing sales KPI and other communicated reports on a daily weekly monthly quarterly and yearly basis
- Overseeing stock count control and proper record of all stock movements and inventory
- Ensuring consistency in customer service by all associates based on established SOPs
- Handling after sales queries and complaints
- Providing on-job training to the team members
- Ensuring strong communication between the associates and transfer of all important information within the team
Qualifications Experience & Skills
Excellent interpersonal and communication skillsEnthusiastic self-confident well presented and self-motivated Strong problem-solving attitudeDemonstrable success gained as Store Manager with a recognized retail brandDemonstrate leadership capabilities and regularly exceeds expectationsPeople skills with the ability to lead and motivate a teamAbility to work in high-pressure situations and to think on your feetStrong business acumen-use of business analyticsMinimum Education Any GraduateExperience : Minimum 3-7 Years of experience into store operations (Automobile / Retail / FMCD / Lifestyle Retail Experience)Requirements
Requirements :
Any Graduate with minimum 2 years experience in Automobile / Retail / FMCD / Lifestyle Retail Experience as store manager or store in-chargeBenefits
Salary : 3.5 LPA to maximum 4.5 LPA CTC
Notice period : up to a maximum of 15 days.
Required Skills :
Qualification : Any Graduate Requires minimum 2- 7 years experience (Automobile / Retail / FMCD / Lifestyle Retail Experience) as store manager / store incharge / sales executive. Flexibility on time Open for Field sales Good Communication skills
Required Education :
Qualification : GraduateRequires 3- 7 years experience in automobile salesFlexibility on timeOpen for Field salesGood Communication skills
Key Skills
Sales Experience,Mechanic Experience,Customer Service,Dealership Experience,GM Vehicles,Management Experience,Upselling,Auto Service Management,Automotive Repair,Computer Literacy,Leadership Experience,Automotive Service
Employment Type : Full Time
Experience : years
Vacancy : 1
Monthly Salary Salary : 350000 - 450000